The Power Of The Right Follow-Up
- Matthew Cossens

- 6 hours ago
- 2 min read

The Power of the Right Follow-Up
Most leaders think they have a communication problem.
What they actually have is a follow-up problem.
Daily stand-ups happen.
Weekly huddles happen.
Monthly 1:1s are in the diary.
Quarterly reviews get done.
Annual planning gets ticked off.
But too often, they’re rushed. Reactive. Surface level or worse missed all together.
Over time, they become wasted.
Not because the leader doesn’t care.
Not because the team member isn’t capable.
But because no one designed the follow-up properly.
What to do?
The Team Member Does the Pre-Work
A powerful 1:1 doesn’t start in the meeting. It starts before it!
The team member prepares:
numbers
wins
blockers
reflections
development gaps
goals
This isn’t a performance review, it’s performance ownership!
When someone walks into a conversation having already thought deeply about their business, their behaviour, and their growth the quality of the discussion shifts.
They’re not waiting to be managed. They’re stepping up to be developed.
The Leader Asks Better Questions
The art of leadership isn’t telling. It’s asking.
Most leaders go too shallow:
How are things?
Anything you need?
How’s the pipeline?
Surface questions create surface answers.
High performance leaders go deeper:
What are the leading indicators telling us?
Where are you hesitating?
What conversation are you avoiding?
If we removed excuses, what would you change?
What skill, if improved, would change your trajectory?
Great questions unlock self-awareness.
Self-awareness drives growth.
Cadence Creates Momentum
Daily Stand-Up
Energy. Focus. What matters today?
Weekly Huddle
Scoreboard. Activity. Execution. Are we doing what we said we would?
Monthly 1:1
Depth. Development. Reflection. Who are you becoming?
Quarterly Business Review
Strategy. Direction. Alignment. Are we building the right business?
Annual Planning
Vision. Standards. Identity. Who do we need to be next year?
When these cadences work together, leadership stops being reactive. It becomes developmental.
Most 1:1s revolve around numbers. Few revolve around growth.
If you want elite performance, you need a curriculum.
A playbook for development.
Skills to master
Behaviours to sharpen
Habits to install
Mindsets to strengthen
Blind spots to remove
When someone knows what great looks like, where they currently sit
and what the next step is momentum becomes predictable.
Most leaders don’t go deep enough, because depth takes time, preparation, courage, honest conversations.
It’s easier to talk about activity, skim over tension, assume improvement will happen.
The best teams I see operate differently.
The team member owns their preparation.
The leader owns the quality of their questions.
Both own the outcome.
That’s how you win together.
Not through pressure. Not through micromanagement. Through shared standards and structured follow-up.
Because the right follow-up doesn’t just review performance. It builds it.




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